About

About Us

Our Charter

The Office of Provincial Ombudsman (Mohtasib) Sindh established through Sindh Act No. 1 of 1991 (Establishment of the Office of Ombudsman for the Province of Sindh Act, 1991), which empowers Provincial Ombudsman (Mohtasib) Sindh to diagnose, investigate, redress and rectify any injustice done to a person through mal-administration of an Agency of the Government of Sindh.

Our Commitment

We are committed to redress of public grievances in an efficient, effective and transparent manner. We constantly strive to improve our level of responsiveness to the public.

Timeline For Registration Of The Complaints

A decision to either admit or reject a complaint shall be made within 15 days of its receipt
A complaint that has been admitted shall be forwarded to the concerned Investigating Officer within 15 days of its admission.
Acknowledgement or a letter of regret to the complainant shall be sent within 15 days of the decision to admit or reject the complaint.